Privacy Policy

Effective Date: January 1, 2025

Cremova (“we,” “our,” “us”) values your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you use www.cremova.com and related services.


1. Information We Collect

We may collect the following types of information:

  • Personal Information: Name, email address, phone number, billing details, and passport/ID information (when required for travel bookings).
  • Payment Information: Processed securely by third-party providers. We do not store credit card numbers.
  • Travel Preferences: Flight details, hotel preferences, and booking history.
  • Technical Data: IP address, browser type, device information, and cookies.

2. How We Use Your Information

We use your data to:

  • Process and manage bookings with airlines, hotels, and travel providers.
  • Provide customer support and respond to inquiries.
  • Send booking confirmations, updates, and travel notifications.
  • Improve our services, website functionality, and user experience.
  • Send promotional offers (only if you opt-in to marketing).

3. Sharing Your Information

We may share your information with:

  • Travel Providers (Airlines, Hotels, etc.): To complete your booking.
  • Payment Processors: To securely handle payments.
  • Service Partners: For website hosting, analytics, or email services.
  • Legal Authorities: If required by law or to protect rights and security.

We do not sell or rent your personal information to third parties.


4. Cookies & Tracking Technologies

We use cookies and similar tools to enhance your browsing experience, remember preferences, and analyze site usage. You can manage cookie settings through your browser at any time.


5. Data Security

We implement industry-standard measures to protect your data. However, no method of transmission or storage is 100% secure, and we cannot guarantee absolute security.


6. Data Retention

We retain your personal information only as long as necessary to provide our services, comply with legal obligations, and resolve disputes.


7. Your Rights

Depending on your location, you may have the right to:

  • Access, update, or delete your personal data.
  • Withdraw consent for marketing communications.
  • Request a copy of your stored information.
  • File a complaint with your local data protection authority.

To exercise these rights, contact us at [email protected].


8. International Data Transfers

Since Cremova operates globally, your data may be transferred to and processed in countries outside your residence. We ensure appropriate safeguards for such transfers.


9. Children’s Privacy

Cremova does not knowingly collect data from children under 16. If you believe your child has provided information, please contact us, and we will delete it promptly.


10. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted here with the revised effective date. Continued use of Cremova means you accept these changes.


11. Contact Us

If you have questions about this Privacy Policy, please contact us:

📩 Email: [email protected]

Effective Date: January 1, 2025

Cremova (“we,” “our,” “us”) values your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you use www.cremova.com and related services.


1. Information We Collect

We may collect the following types of information:

  • Personal Information: Name, email address, phone number, billing details, and passport/ID information (when required for travel bookings).
  • Payment Information: Processed securely by third-party providers. We do not store credit card numbers.
  • Travel Preferences: Flight details, hotel preferences, and booking history.
  • Technical Data: IP address, browser type, device information, and cookies.

2. How We Use Your Information

We use your data to:

  • Process and manage bookings with airlines, hotels, and travel providers.
  • Provide customer support and respond to inquiries.
  • Send booking confirmations, updates, and travel notifications.
  • Improve our services, website functionality, and user experience.
  • Send promotional offers (only if you opt-in to marketing).

3. Sharing Your Information

We may share your information with:

  • Travel Providers (Airlines, Hotels, etc.): To complete your booking.
  • Payment Processors: To securely handle payments.
  • Service Partners: For website hosting, analytics, or email services.
  • Legal Authorities: If required by law or to protect rights and security.

We do not sell or rent your personal information to third parties.


4. Cookies & Tracking Technologies

We use cookies and similar tools to enhance your browsing experience, remember preferences, and analyze site usage. You can manage cookie settings through your browser at any time.


5. Data Security

We implement industry-standard measures to protect your data. However, no method of transmission or storage is 100% secure, and we cannot guarantee absolute security.


6. Data Retention

We retain your personal information only as long as necessary to provide our services, comply with legal obligations, and resolve disputes.


7. Your Rights

Depending on your location, you may have the right to:

  • Access, update, or delete your personal data.
  • Withdraw consent for marketing communications.
  • Request a copy of your stored information.
  • File a complaint with your local data protection authority.

To exercise these rights, contact us at [email protected].


8. International Data Transfers

Since Cremova operates globally, your data may be transferred to and processed in countries outside your residence. We ensure appropriate safeguards for such transfers.


9. Children’s Privacy

Cremova does not knowingly collect data from children under 16. If you believe your child has provided information, please contact us, and we will delete it promptly.


10. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted here with the revised effective date. Continued use of Cremova means you accept these changes.


11. Contact Us

If you have questions about this Privacy Policy, please contact us:

📩 Email: [email protected]